MarTech and AI Marketing Manager, LHH CTM
Description
We are seeking a forward-thinking Marketing Technology & AI Manager to lead the evolution of our marketing technology ecosystem and accelerate the adoption of AI across the global marketing organisation. This role will oversee our MarTech stack, drive automation and operational excellence, and identify innovative AI solutions that improve productivity, campaign performance, customer experience, and business insights. The ideal candidate combines strong technical expertise with strategic thinking and a passion for enabling marketers through technology.
Reporting Relationships:
- Reports to Global Head of Digital Marketing, LHH CTM
Direct Reports:
- None
Location:
- Remote
Travel:
- Up to 10%
Language:
- Excellent English written and verbal skills are required.
- Additional languages are a plus.
In this role you can expect to
Key Accountabilities
- Develop and execute the global marketing technology roadmap aligned with business objectives and marketing strategy.
- Own the evaluation, implementation, integration, governance, and optimisation of the marketing technology ecosystem.
- Lead the organisation's AI strategy for Marketing, identifying and deploying AI-powered tools that improve efficiency, personalisation, content creation, analytics, forecasting, and campaign execution.
- Partner with IT, Data & Analytics, Sales Operations, Legal, Security, and Procurement to ensure technology solutions are scalable, secure, compliant, and integrated.
- Establish governance frameworks for AI usage, prompt management, data privacy, brand consistency, and responsible AI adoption.
- Identify opportunities to automate marketing workflows, reduce manual processes, and improve operational efficiency.
- Manage relationships with marketing technology vendors and implementation partners.
- Develop training programs and best practices that enable marketing teams to effectively adopt AI and emerging technologies.
- Monitor technology performance, system health, utilisation, adoption, and return on investment.
- Stay current on emerging marketing technologies, AI capabilities, and industry trends to continuously evolve the organisation's capabilities.
All About You
- Bachelor's degree in Marketing, Information Systems, Business, Computer Science, or related field.
- 7–10 years of experience in Marketing Operations, Marketing Technology, Digital Marketing, or Marketing Systems.
- Strong experience managing enterprise marketing technology platforms including CRM, marketing automation, CMS, analytics, CDPs, and digital experience platforms.
- Demonstrated experience implementing and scaling AI solutions within marketing organisations.
- Strong understanding of API integrations, workflow automation, data governance, and marketing analytics.
- Experience managing technology vendors, implementation partners, and cross-functional projects.
- Knowledge of responsible AI governance, data privacy regulations, and information security best practices.
- Excellent analytical, problem-solving, and project management skills.
- Strong communication skills with the ability to translate technical concepts for business stakeholders.
- Passion for innovation and continuous improvement.
What we offer
- Growth opportunities within a human resources global leader
- We prioritise learning to stay agile in an increasingly competitive business environment
- We foster an open-minded environment where people spark new ideas and explore alternatives
- So much more!
Contract: Permanent
Contract Type: Full-time
About LHH CTM
Through mentoring, coaching, upskilling, and reskilling, LHH Career Transition & Mobility (CTM) creates new possibilities for individuals and stronger talent outcomes for organizations. Our Career Transition & Mobility specialists bring unrivaled expertise across industries and functional disciplines, with a proven track record of developing and advancing talent in both local and global markets. This experience has earned the trust of Fortune 500 companies and thousands of small and mid-sized organizations, particularly during periods of transformation, restructuring, and workforce change.
Each year, LHH’s Career Transition Solutions supports more than half a million individuals as they navigate career change and move confidently toward their next opportunity. We deliver compassionate, high-touch transition services designed to support employee wellbeing and accelerate successful outcomes. As a comprehensive talent partner, our solutions include one-on-one career coaching, personal branding, active placement support, career development resources, upskilling and reskilling programs, and our award-winning digital and AI-enabled platform, LHH Career Studio.
LHH’s Career Mobility Solutions enable organizations to invest strategically in their most valuable asset—their people. From personalized career coaching and internal talent mobility programs to future-focused skill development, we empower employees to build sustainable careers, explore new opportunities, develop in-demand capabilities, and successfully transition into new roles within their organization. These solutions strengthen retention, engagement, workforce agility, and long-term organizational success.
With more than 12,000 professionals across 60+ countries and over 50 years of experience, LHH combines unmatched global scale with local market expertise. As part of The Adecco Group, we deliver integrated talent solutions that bring together global best practices, local insights, and centralized coordination—supporting thousands of organizations and millions of individuals worldwide.
LHH.
As one of the world’s largest employers, we believe in talent, not labels, and focus on the diverse and unique skills our people bring. We have zero tolerance for unlawful discrimination or harassment against any employee, associate, or candidate, at any stage of their journey with us. We seek to create an environment where everyone can thrive and feel engaged. Our commitment to equal opportunity is part of our broader commitment to respecting fundamental human rights across our value chain.
Equal Opportunity Employer/Veterans/Disabled.
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adeccogroup.com/privacy-policy/candidate-privacy-information-statement-en